Store Policy

Orders must be placed with at least 2 business days notice of requested delivery/pick up date. Once order is place, we will be in contact within 1 business day to discuss deliver/pick up date. Orders over 25 items will be contacted via email for preferred date.

Return Policy

At Kneaded Treats, we work hard to provide fresh, high-quality treats made to order. Due to the perishable nature of our products, all sales are final. However, your satisfaction is our top priority!

If there’s an issue with during delivery, incorrect items, or quality concerns—please contact us within 48 hours of delivery. We’ll happily work with you to make it right, which may include a replacement or credit.

📦 To report an issue, email us at kneadedtreatsbakery@outlook.com with your order number and a photo of the item.

Thank you for supporting our small bakery!

Cancellation Policy

If you are no longer wanting your order, we allow cancellations up to 3 business days before scheduled pickup/delivery date with a 100% refund. If cancelling within 3 business days, no refund will be issued.

Privacy Policy

At Kneaded Treats, we value your privacy and are committed to protecting your personal information.

What We Collect

When you place an order or sign up for updates, we may collect your:

Name, email address, shipping & billing address, phone number, and payment information (processed securely via third-party services).

How We Use It

We use your information to:

Process and fulfill your orders, communicate updates or order details, and send occasional promotions or news (only if you opt in)!

We will never sell or share your personal information with third parties, except those necessary to complete your transaction (like payment processors and shipping services).

Questions?
Feel free to reach out at kneadedtreatsbakery@outlook.com. Thank you for trusting Kneaded Treats with your sweet moments!